Reserving Items For In Store Pick Up
- In store we accept: Debit, Cash, Visa, Mastercard.
- Online we accept: Visa, Mastercard, Paypal
- Prices are in Canadian dollars excluding any applicable taxes.
- Errors, misprints and omissions (including incorrect prices, descriptions or specifications for products) may sometimes occur.
- Meeplemart may at any time, without any prior notice or liability to any Website user (a) correct any error, inaccuracy or omission; (b) change the products and services available on the Website, or the prices, fees, and specifications of such products and services, or any promotional offers and any other website content; and (c) limit quantities available for sale.
- Orders usually ship same business day. Shipping times can vary due to order volume and may go beyond one day.
British Columbia: $12.95
New Brunswick: $12.95
Newfoundland and Labrador: $12.95
Northwest Territories: Actual Rate
Nova Scotia: $12.95
Nunavut: Actual Rate
Ontario: $8.95 (FREE for orders $150+ before tax)
Prince Edward Island: $12.95
Quebec: $8.95 (FREE for orders $150+ before tax)
Yukon: Actual Rate
Shipping Insurance: Our flat rate and free shipping charge includes up to $100 of insurance coverage for your shipment. Additional coverage may be purchased here: Shipping Services
- Signature Confirmation: Out flat rate shipping charge does NOT include "Signature Confirmation" on shipments. If you would like to purchase this service you may do so here: Shipping Services
- Game Mats: Due to the irregular size and shape of most game mats, they do not qualify for our flat rate shipping and may not be combined with other items (with the exception of up to a total of 4 game mats). All game mats ship at actual shipping cost. If you place an order containing a Game Mat, you will be emailed a link with the additional shipping charge. Your order will not ship until all shipping charges are paid. If you would like a quote on shipping a game mat, please email info@meeplemart with the subject: Game Mat Shipping Quote and include the exact name (or link to the product on our site), quantity of the product along with your full shipping address (including postal code).
- Meeplemart currently ships within Canada.
PURCHASING ITEMS FOR CURB-SIDE PICK UP
- Select "Curb-side Pick Up" as your shipping option if you would like to pick up your order at our store. Once your order is available for pick up, you will receive an email confirmation. Please note; This is the only way we will hold items for pick up. We do not hold items without payment.
- Items being held for pick up must be picked up within 30 days. Any orders left past that time will be cancelled and refunded, minus a 25% restocking fee.
- If an item's Availability reads "In Stock", it is in stock in our physical store. If an item's Availability reads "Out Of Stock" we are currently sold out.
- You are only able to add the quantity of items to your cart, equal to or less than the number we have in stock. For example; if you wanted to purchase 4 copies of Agricola, and we only had 2 in stock, you would only be able to add 2 to your cart.
- While great effort is taken to remain accurate, Meeplemart does not guarantee that products and services advertised on our website will be available when ordered or thereafter. Meeplemart makes no warranty that the content of the website, including product descriptions or photographs, is accurate or complete.
- COVID-19 UPDATE: Due to the risk of infection and to ensure the safety of our staff and customers, we will no longer be able to accept returns for any products purchased. Until this policy page is updated otherwise, all sales are now final.
MISSING/ DAMAGED PIECES
- If your board game or miniature is missing pieces or if there is a manufacturing error, please contact the publisher directly. Publishers do not send replacement pieces to retail stores. As this problem is somewhat common, publishers usually provide a quick turnaround in supplying the pieces (at no charge).
- Exceptions: Games Workshop, Asmodee products. Please contact us via email regarding problems with these products.
MEEPLEMART SHIPPING ERRORS
- Sometimes mistakes are made, so if your order is missing an item, please email us (email@example.com).