Payment Methods

Pricing

Shipping

Reserving Items For In Store Pick Up

Pre-Orders

Inventory

Returns

Missing/Damaged Pieces

Shipping Errors


PAYMENT METHODS

  • In store we accept: Debit, Cash, Visa, Mastercard.
  • Online we accept: Visa, Mastercard, Paypal


PRICING

  • Prices are in Canadian dollars excluding any applicable taxes.
  • Errors, misprints and omissions (including incorrect prices, descriptions or specifications for products) may sometimes occur.
  • Meeplemart may at any time, without any prior notice or liability to any Website user (a) correct any error, inaccuracy or omission; (b) change the products and services available on the Website, or the prices, fees, and specifications of such products and services, or any promotional offers and any other website content; and (c) limit quantities available for sale.


SHIPPING

  • Orders usually ship same business day. Shipping times can vary due to order volume and may go beyond 1 day.
  • All orders to a Canadian address (excluding Nunavut, Yukon and Northwest Territories), are shipped for a flat rate of $8.95. Orders of unusually high weight or size and to remote destinations or P.O. Boxes may be subject to additional fees. We reserve the right to cancel and refund any order.
  • Shipping Insurance: Our flat rate shipping charge includes up to $100 of insurance coverage for your shipment. Additional coverage may be purchased here: Shipping Services
  • Signature Confirmation: Out flat rate shipping charge does NOT include "Signature Confirmation" on shipments. If you would like to purchase this service you may do so here: Shipping Services
  • Freedom 200: All single orders equal to or greater than $200 (before taxes and shipping) ship free of charge to any Canadian address (excluding Nunavut, Yukon and Northwest Territories). Please select "Freedom 200" as your option during checkout. Freedom 200 orders ship with $100 Insurance coverage. Additional insurance coverage and signature confirmation services may be purchased here: Shipping Services
  • Game Mats: Due to the irregular size and shape of most game mats, they do not qualify for our flat rate shipping and may not be combined with other items (with the exception of up to a total of 4 game mats). All game mats ship at actual shipping cost. If you place an order containing a Game Mat, you will be emailed a link with the additional shipping charge. Your order will not ship until all shipping charges are paid. If you would like a quote on shipping a game mat, please email info@meeplemart with the subject: Game Mat Shipping Quote and include the exact name (or link to the product on our site), quantity of the product along with your full shipping address (including postal code).
  • Meeplemart currently ships within Canada.


RESERVING ITEMS FOR IN STORE PICK UP

  • Select "In Store Pick Up" as your shipping option if you would like to pick up your games at our store. Once your order is available for to be picked up, you will receive an email confirmation. Please note; This is the only way we will hold items for pick up. We do not hold items without payment.


PRE-ORDERS

  • Only products designated with a Pre-Order status are available for Pre-Order.
  • Orders containing a Pre-Order product may not contain any other products.
  • Pre-Orders may be placed in store or online and must be paid in full at the time the Pre-Order is placed.
  • While we do our best to estimate the price and availability of products; delivery dates, availability and final selling prices are subject to change. Pre-Ordering a product is not a binding contract of sale, but instead a deposit towards goods that are expected to arrive.
  • Pre-Orders are fulfilled in order that they are received.
  • All Pre-Orders placed online that are unable to be fulfilled by Meeplemart within 150 days of payment will be automatically cancelled and fully refunded. If you wish, you may place the pre-order again to remain in the que.
  • You may cancel your Pre-Order within 2 weeks of payment. Cancellations after that time may be subject to a 15% administration fee.
  • Once your Pre-Ordered product arrives you will be notified via email with 3 options;
    • You may pick up the product in store.
    • If you wish to have your product shipped by itself, you may purchase a shipping charge.
    • If you wish to have your product combined with other in stock items for shipping purposes, you may place another order, including a shipping charge.


INVENTORY

  • If an item's Availability reads "In Stock", it is in stock in our physical store. If an item's Availability reads "Sold Out" we are currently sold out.
  • You are only able to add the quantity of items to your cart, equal to or less than the number we have in stock. For example; if you wanted to purchase 4 copies of Agricola, and we only had 2 in stock, you would only be able to add 2 to your cart.
  • While great effort is taken to remain accurated, Meeplemart does not guarantee that products and services advertised on our website will be available when ordered or thereafter. Meeplemart makes no warranty that the content of the website, including product descriptions or photographs, is accurate or complete.


RETURNS

  • Unopened items may be returned for store credit or a full refund within 2 weeks of purchase.
  • Books, Foam, Bags, Magazines, Sleeves, Paints, Magic Singles and any other items sold "unsealed" are final sale.
  • Items sold as "Damaged" are final sale.
  • Items purchased online for in store pick up are also subject to a 2 week return/ order cancellation from the date of purchase (not the date of pick up).


MISSING/ DAMAGED PIECES

  • If your board game or miniature is missing pieces or if there is a manufacturing error, please contact the publisher directly. Publishers do not send replacement pieces to retail stores. As this problem is somewhat common, publishers usually provide a quick turnaround in supplying the pieces (at no charge).


MEEPLEMART SHIPPING ERRORS

  • Sometimes mistakes are made, so if your order is missing an item, please email us (info@meeplemart.com).